Help & Support
Need assistance? We're here to help you get the most out of EZYPAY. Whether you have a technical issue, a compliance concern, or general questions, our support team is ready to assist you.
Contact Channels
- General Support: support@ezypay.ai
- Compliance & Legal Inquiries: compliance@ezypay.ai
- Abuse Reports or Violations: abuse@ezypay.ai
Online Contact Form
You can also submit your request or issue through our official contact form:
Visit: https://app.ezypay.ai/en/contact
Response Time
We aim to respond to all inquiries within 1–2 business days. For urgent matters such as account compromise or fraudulent activity, please use "URGENT" in your subject line.
Support Hours
Our support team is available Monday to Friday, 9:00 AM to 6:00 PM (CST). For after-hours support, please use the contact form or send an email, and we will get back to you as soon as possible.
Thank you for choosing EZYPAY. We're committed to providing you with a smooth, secure, and supportive experience.